Order Statuses

Each order can have various states during its lifecycle. When order callback is sent, response body contains status - a numeric value that indicates the current status of the order. For a better understanding of the order callbacks refer to Order Callbacks.

Status	Callback order status code	Description	Merchant actions
NEW	N/a	The order has been created, but no further action has been taken yet.
PENDING	2	The payment(s) for the corresponding order were detected on-chain and are being confirmed now.
PAID	3	The payment(s) is sufficient and on time. Deposit is converted to receive currency (if applicable). Or `UNDERPAID` / `LATE_CRYPTO_PAYMENT` order has been accepted by the Merchant.
FAILED	4	Internal transfer (Pay with SpectroCoin method) was unsuccessful due to an internal error.
EXPIRED	5	The order was not paid within the designated time frame. To get an idea of why orders expire and what to do next, refer to Expired Orders.
LATE_CRYPTO_PAYMENT	10	This order has received a crypto transaction or an additional crypto transaction after the validity time.	Merchant can manually accept this order with updated information via API or web platform.
PARTIAL_PAYMENT	11	Crypto transactions received for this order are not enough to cover the order amount, but the order is still valid - an additional crypto transaction of the missing amount would process this order.
UNDERPAID	12	Crypto transactions received for this order are not enough to cover the order amount, and the order's validity time of 15 minutes (+ grace period) has ended.	Merchant can manually accept this order with updated information via API or web platform.
CANCELLED	13	The order has been cancelled by the payer.
INVALID_PAYMENT	14	Crypto transaction as payment for this order has been suspended/frozen by AML/Sanctions engines/rules.
TEST_PAID	15	Paid order simulation with test mode enabled.
TEST_EXPIRED	16	Expired order simulation with test mode enabled.

Order status flow

This flowchart illustrates the order payment process, showing status transitions based on payment conditions: