Fees

Our merchant service charges a 1% Merchant Service Fee on each successfully auto-converted order. Additionally, there is a fixed Payer Fee that depends on the currency and blockchain selected by the payer. Read this guide to get in-depth idea of merchant order related fees.

Fee Components

1. Merchant Service Fee (1%)
   This is the fee that we charge you (the merchant) for each paid order. You can choose whether you pay this 1% out of your received funds, or pass it on to the payer (which increases the final amount they pay).

2. Payer Fee (fixed)
   This is a fixed amount charged to the payer based on the network used (e.g., Bitcoin, Ethereum, Ripple, Stellar, etc.). Typically, Bitcoin or Ethereum payments have higher network fees (1.5–2 EUR equivalent), while Ripple or Stellar fees can be as low as 0.01 EUR (check full table of fixed payer fees). Even if an order is not paid in time, we still incur network costs to move any received crypto, so this fee is always required.

3. Conversion Rate - The rate used to convert order amounts from your currency to cryptocurrency (exchange rate + small margin ).

Passing Fees to the Payer

By default, the Merchant Fee (1%) is charged to you, the merchant. However, you can opt to have the payer cover this 1% Merchant Service Fee.

Total Payment = (Order Amount) + (Merchant Service Fee) + (Payer Fee)

Example Calculation

Scenario: You create an order for 300 EUR worth of goods/services.

1. Merchant Service Fee (1%)
   If the merchant fee is passed on to the payer, the payer must cover an additional 1% of 300 EUR = 3 EUR. The new total the payer sees is 303 EUR (300 + 3).

2. Fixed Payer Fee
   Assume the payer is using Bitcoin, which has a fixed fee of approximately 2 EUR. So the payer’s final checkout amount becomes 303 + 2 = 305 EUR (in BTC equivalent).

3. BTC Conversion
   We convert 305 EUR into BTC using the current rate + margin. Suppose that comes out to 0.0033 BTC. The payer sends 0.0033 BTC to the one-time deposit address.

4. Result
   The merchant receives the original 300 EUR value (minus any final rounding or margin factors). We collect 1% (3 EUR) as the Merchant Service Fee and the ~2 EUR (0.00002 BTC) - BTC network fee from the payer.

If the merchant chooses to pay the Merchant Service Fee (1%) by himself, the payer only pays 302 EUR in total (300 EUR + 2 EUR fixed fee). The merchant receives 300 - 3 = 297 EUR from us after conversion.

Payer Fixed Fee Table

Below is a table outlining the fixed fee for each supported currency. The fee values shown are denominated in their respective currencies.

Note: Exact values may change based on network congestion and market conditions.